Do not work here. What would you say about your employer? Help fellow jobseekers by sharing your unique experience. Questions and answers People have asked 8 questions about working at Smashburger. See the answers, explore pop...
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There will be situations where you will be asked to work differently and in different areas. So flexibility is the most important quality employer must be looking at in you. A co-worker is rude to customers, what would you do? Being rude to customer is not acceptable in the retail industry as they are considered as the king of the business. So here's how you can answer this question- "I would try to find out the reason that why my co-worker is being rude and would do something to get control over the situation. " "I'd try to communicate with my co-worker and make him understand the customer's importance and would ask him to apologize and to make improvement in his behavior and attitude. " " I would try to control the situation as customer service is the priority of every retail industry and rude sales associates can create a negative impact on that reputation. " What is most important – a good product or friendly, fast service? For any customer a good product and fast and friendly service is equally important.